Support
Need help? Choose the support channel that works best for you.
Recommended · Preferred
Control Panel
Submit and track support requests directly from within the Távlink Control Panel. This is the fastest and most convenient way to get help.
Answer within 24 hours
Requires login
Coming Soon
Fallback Option
Via Rifstar ID
If the Control Panel experiences difficulties, you can submit support requests through the Rifstar ID portal. Log in with the same account you use for Távlink.
Answer within 48 hours
Requires Rifstar ID login
Coming Soon
Available Now
Email
If neither of the other options is available, you can reach our support team via email. Please note that response times are generally longer through this channel.
Answer on best effort